Returns
Return Policy
Your satisfaction is our top priority, and we stand behind every item we sell. We carefully inspect, clean, and verify each product to ensure it meets our high standards for quality and safety. Although such instances are rare, if your order arrives
When will I get my refund?
Once we’ve received and inspected your return, you will receive a notification from our team. If your return meets our return eligibility criteria, refunds will be issued to your original payment method. Please note that it can take 3 to 5 business d
How do I return? copy
Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process. Please include your order number
What is your cancellation policy?
Orders are prepared for shipping as quickly as possible to ensure you receive your gear in a timely manner. Orders can be canceled until 7 AM the following business day after they are placed. Once an order has been prepared for shipping, we are unabl
Package Refusal
If a package is refused upon delivery and returned to Stork Exchange, the cost of return shipping will be deducted from the customer’s refund.