For any additional assistance please contact us!

Stork Exchange

Contact us

Covid Concerns

Consignment

General

Item Condition

How are items cleaned?

Do you offer in-person shopping?

Manufacturer's Warranty

Shopping

What items do you carry?

Why do you carry some brands and not others?

Car Seats

When does the Site Update Inventory

Product

Forms of Payment

Update Shipping Address

Will my card be charged immediately after placing an order?

Can I edit or add anything to my order?

Ordering

Shipping Policy

Where do we ship?

Do you offer free shipping?

Tracking a Shipment

When will my package arrive?

My order was marked delivered but it’s not here.

Missing Items from Shipment

Shipping and Delivery

Return Policy

When will I get my refund?

How do I return? copy

What is your cancellation policy?

Package Refusal

Returns

What are your standard support hours?

Our standard support hours are Monday through Friday, from 9 AM to 4 PM Eastern. We strive to get back to customers within the stated timeframe.

<p>Our standard support hours are Monday through Friday, from 9 AM to 4 PM Eastern. We strive to get back to customers within the stated timeframe. </p>

All articles

Categories