For any issues or concerns, please contact us at customer.service@storkexchange.co.

<span id="isPasted" style="color: rgb(83, 84, 92); font-family: Inter; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For any issues or concerns, please contact us at customer.service@storkexchange.co.

Contact us

All the items we sell are sterilized using CDC-approved methods. Smaller items are sealed right after sterilization.

<span style="color: rgb(83, 84, 92); font-family: Inter; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">All <style type="text/css" id="isPasted"></style>the items we sell are sterilized using CDC-approved methods. Smaller items are sealed right after sterilization.

Covid Concerns

We are no longer accepting consignment items, as we have shifted our focus to brand and manufacturer partnerships. We recommend exploring consignment options in your local area. Consignment local to the Charlotte-Metro area:

We are no longer accepting consignment items, as we have shifted our focus to brand and manufacturer partnerships. We recommend exploring consignment options in your local area.Consignment local to the Charlotte-Metro area:<ul><li style="font-family: Inter;"><a href="https://www.instagram.com/karrouselkids/" style="text-decoration: underline;">Karrousel Kids</a>&#xA0;(Matthews)</li><li style="font-family: Inter;"><a href="https://kidtokid.com/stores/?jsf=jet-engine:usQuery&amp;meta=store_location_state:North%20Carolina#search-results" style="text-decoration: underline;">Kid 2 Kid</a>&#xA0;(South Boulevard, Matthews, and Huntersville)</li><li style="font-family: Inter;"><a href="https://www.facebook.com/TrendyTotsConsignment/" style="text-decoration: underline;">Trendy Tots</a>&#xA0;(Mint Hill)</li><li style="font-family: Inter;"><a href="https://onceuponachild.com/locations/charlotte-nc-pineville/" style="text-decoration: underline;">Once Upon a Child</a>&#xA0;(Pineville)</li></ul>

Consignment

For any additional assistance please contact us!

Stork Exchange

General

What items do you carry?

Why do you carry some brands and not others?

When does the Site Update Inventory

Item Condition

How are items cleaned?

How are items priced?

Items Disappearing From Cart

Do you offer in-person shopping?

Manufacturer's Warranty

Shopping

Forms of Payment

Update Shipping Address

Will my card be charged immediately after placing an order?

Ordering

Shipping Policy

Where do we ship?

Do you offer free shipping?

Tracking a Shipment

When will my package arrive?

My order was marked delivered but it’s not here.

Missing Items from Shipment

Shipping

Return Policy

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What is your cancellation policy?

Package Refusal

Returns