For any additional assistance please contact us!

Stork Exchange

<h4 id="isPasted">Customer Support Hours:</h4><ul><li style="font-family: Inter;">Operating Days: Monday to Friday</li><li style="font-family: Inter;">Operating Hours: 9:00 AM - 4:00 PM EST</li><li style="font-family: Inter;">Closed: Saturday and Sunday</li></ul>Note: If you reach out to us after business hours, we&#x2019;ll respond to your inquiry on the next business day.<hr><h4 id="holiday-closures">Holiday Closures:</h4>In observance of the Holidays our customer support and warehouse will be closed:<ul><li style="font-family: Inter;">Thanksgiving Day</li><li style="font-family: Inter;">Day After Thanksgiving</li><li style="font-family: Inter;">Christmas Day</li><li style="font-family: Inter;">Day After Christmas</li><li id="isPasted" style="font-family: Inter;">New Year&apos;s Day</li></ul>Note: On these holidays, our team will not be available to assist you, and no orders will be processed or shipped. We will resume normal operations on the following business day.<hr><h4 id="timing-and-responses-during-holidays">Timing and Responses During Holidays:</h4><ul><li style="font-family: Inter;">Customer Support: If you contact us on a holiday or outside of our regular support hours, we will resume support on the next business day.</li><li style="font-family: Inter;">Order Processing: Orders placed on a holiday or the day before will be processed and shipped once our warehouse reopens.</li></ul><hr>We appreciate your understanding and patience during these times. If you have any further questions, feel free to reach out during our regular business hours!

Note: If you reach out to us after business hours, we’ll respond to your inquiry on the next business day. In observance of the Holidays our customer support and warehouse will be closed:. Note: On these holidays, our team will not be available to as

Customer Support Hours & Holiday Schedule

General

Contact us

Covid Concerns

Consignment

Item Condition

How are items cleaned?

Do you offer in-person shopping?

Manufacturer's Warranty

Shopping

What items do you carry?

Why do you carry some brands and not others?

Car Seats

When does the Site Update Inventory

Product

Forms of Payment

Update Shipping Address

Will my card be charged immediately after placing an order?

Can I edit or add anything to my order?

Ordering

Shipping Policy

Where do we ship?

Do you offer free shipping?

Tracking a Shipment

When will my package arrive?

My order was marked delivered but it’s not here.

Missing Items from Shipment

Shipping and Delivery

Return Policy

How do I return an order?

When will I get my refund?

How do I return? copy

What is your cancellation policy?

Package Refusal

Returns

Customer Support Hours:

Holiday Closures:

Timing and Responses During Holidays:

Customer Support Hours & Holiday ScheduleUpdated 2 days ago

Customer Support Hours:

Holiday Closures:

Timing and Responses During Holidays: