Stork Exchange logo
Stork Exchange logo

All articles

Return PolicyUpdated 3 months ago

Trust is important so we stand behind every item we sell. All of our items are guaranteed for 7 days after receipt. If an item arrives damaged, missing parts, or simply isn't in the condition it was listed as, we will make it right. Whenever possible, we'll offer you the option to replace or repair the item. If not, we'll offer a prepaid shipping label so you can return the item at no cost and receive a full refund. 

We also understand that sometimes your simply change your mind! If this is the case, we offer returns within 7 days, except on items marked final sale. Items being returned must be in the same condition they were purchased in and cannot show signs of recent use. In this case customers are responsible for shipping the item back to us and we do not refund original shipping fees. You must provide a return tracking number within 7 days of your return request for your item to be eligible for a refund. If we do not receive the return tracking number your item will not be eligible for return.

Items marked as final sale are only eligible for return if the item arrives damaged, missing parts, or does not match the condition in the listing.

To start a return, contact us at [email protected] and we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Was this article helpful?
Yes
No
Powered by