We currently offer standard shipping (3-7 business days). We also offer local delivery in the Charlotte area and free pickup from our Charlotte warehouse. Please note that some items are unavailable for shipping and are available for local pickup and
At this time we are unable to ship to PO boxes.
At this time we are unable to ship internationally.
At this time we are unable to ship to Hawaii or Alaska.
We offer free shipping for all orders that are eligible for shipping. For customers in Charlotte we also offer free pickup at our Charlotte warehouse.
Our goal is to process all orders within 1-2 business days of receiving the order. We do our absolute best to meet this goal but please be patient with us, especially at times of high traffic. We are a small team and doing our absolute best to get yo
Standard shipping should take 3 to 7 business days to arrive but ultimately depends on the carrier. Local deliveries occur on Fridays. Orders must be placed by Wednesday for same week delivery. Orders placed after Wednesday will be delivered the foll
Once your item is shipped, we will email you with a tracking number for your shipment. You can use it to track your shipment here.
If your shipment does not contain all items you ordered, please reach out to us immediately at [email protected] so we can fix this issue.
If your package is reported as delivered but you did not receive, check with your neighbors! Many times orders are delivered to the wrong address. If you are still unable to locate your shipment, please reach out to us at customer.service@storkexchan